Overdraft fees can sometimes occur when a payment is processed without sufficient funds in your account. Below is an explanation of how this works and how it relates to your UP Faith & Family subscription.

What Are Overdraft Fees?

Overdraft fees are charges applied by your bank when there are not enough funds in your account to cover a transaction.

If a payment is processed and your account balance drops below zero, your bank may allow the transaction to go through and apply an overdraft fee.

How This Relates to UP Faith & Family Payments

If you have a recurring subscription payment scheduled with UP Faith & Family and your account balance is low at the time of billing:

• Your bank may still approve the transaction to avoid interrupting your service
• If this happens, your account may go into a negative balance
• Your bank may then apply an overdraft fee

Important Things to Know

• UP Faith & Family only charges your subscription fee and any selected add-ons
• We do not charge overdraft fees
• Overdraft fees are applied solely by your bank or financial institution
• Only your bank has the ability to refund or reverse overdraft fees

What Should You Do?

If you have questions or concerns about an overdraft fee:

• Contact your bank or financial institution directly
• They can review your account and explain their overdraft policies
• They may also be able to assist with fee reversals, depending on their policies