At this time, updating your login email address requires assistance from our support team. We apologize for the inconvenience and appreciate your understanding as we work to make this feature available in the future.

Request an Email Change

To update your login email address, please contact our support team:

https://upentertainment.zendesk.com/hc/en-us/requests/new

Information to Include in Your Request

To help us process your request as quickly as possible, please include the following details:

• The email address currently associated with your account
• The new email address you would like the account updated with

Can’t Access Your Current Email?

If you’re unable to reset your password because you no longer have access to your current email address, our team can help verify your account and update your login information.

Information to Include in Your Request

To help us process your request as quickly as possible, please include the following details:

• The email address currently associated with your account (if known)
• The last four digits of the card used for your subscription
• The expiration date of the card on file
• The approximate date of your most recent charge

This information helps us securely verify account ownership.

Important Notes

• Email changes require account verification for security purposes
• Processing times may vary depending on verification