The Customer Portal allows you to manage your UP Faith & Family subscription quickly and easily.

Access the Customer Portal

To get started, visit: https://subscriptions.upentertainment.com/

1. Enter your email address and select Continue
2. Check your inbox for your secure login link
3. Click the link to access your Customer Portal

What You Can Do in the Customer Portal

Once logged in, you can manage your account and subscription, including:

• Add or remove subscriptions
• Switch between monthly and yearly plans
• Update your payment method
• Manage your subscription settings
• Access basic troubleshooting options

Troubleshooting Login Issues

If you receive an error after entering your email address on the portal login page, it may mean:

• You signed up using a different email address, or
• You did not subscribe directly through UP Faith & Family

Subscribed Through Another Provider?

If you did not sign up directly through our website, your subscription is managed by a third party (such as Apple, Google, Roku, or Amazon).

To view other sign-up methods and learn how to manage or cancel your subscription, please refer to the appropriate instructions HERE.