For help with your UP Faith & Family subscription you pay for through +play, contact the UP Faith & Family customer support team. We can resolve service-related issues, like:

• Password changes
• Personal info
• Technical support
• Service quality

How do I get help with +play billing or payment issues? If you need help with +play billing or payment issues:

• Go to +play.
• Select your UP Faith & Family subscription.
• Select Manage subscription.

For help with a +play purchase/billing issue, open Chat with us in the bottom right of your +play screen. Verizon can help with +play issues like:

• Reporting suspicious activity related to +play or a +play seller.
• What to do if your +play payment method was compromised.
• Figuring out any subscription charges that you don't recognize.