How to Get an Invoice or Receipt
You can easily access a copy of your invoice or receipt at any time through your Customer Portal.
Access Your Billing History
- Go to the Customer Portal: https://subscriptions.upentertainment.com/
- Enter the email address you used when you signed up and select Continue
- Check your inbox for your secure login link
- Open the link to access your Customer Portal
- Navigate to Billing History
- Click View Billing History
Download Your Receipt
- You will see a list of your past charges
- Click the blue invoice link next to the transaction you need
Your receipt will either:
- Download as a PDF (check your downloads folder), or
- Open in a new tab on your phone or computer
Important Notes
- Receipts are available for both monthly and annual subscriptions
- Only website subscriptions can be accessed through the Customer Portal
- If you subscribed through Apple, Google, Roku, or Amazon, receipts are provided directly by those platforms
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