Experiencing buffering or simply want to reduce the amount of data or bandwidth required to watch? You can reduce the video quality used by default in the UP Faith & Family app.  

Please follow the steps below to resolve this issue: 

• Open the UP Faith & Family app
• Navigate to Profile -> Playback settings ->  Stream quality 
• Select your preferred resolution; lower resolutions will be lower in video quality but will reduce the amount of data required to playback