If you are seeing locked videos or experiencing issues accessing content after resubscribing to UP Faith & Family on your iPhone or iPad, your iOS app may not be recognizing that you are a returning subscriber who previously registered through our website.

To ensure full cross-platform access across all devices, returning subscribers should resubscribe directly through our website: UP Faith & Family Subscription Page.

Cancelling an In-App Apple Subscription

If you recently initiated a new subscription through the iOS App Store, you can cancel it in your Apple account settings before completing your purchase on the website:

1. Open Settings on your iOS device.

2. Tap your Apple ID (your name at the top of the screen).

3. Tap Subscriptions.

4. Select UP Faith & Family.

5. Tap Cancel Subscription and confirm.

Note: Uninstalling the app will not automatically cancel your subscription. You must complete the cancellation steps in your Apple ID settings to stop future renewals and charges.

For additional methods or instructions on managing Apple subscriptions, please visit Apple's Official Support Guide.

Restoring Full Access Across Devices

Once you have resubscribed directly on the website, use your website login credentials to sign in to the UP Faith & Family iOS app. Your subscription will grant full access to all content across all supported apps and devices.