How to Cancel Your UP Faith & Family Subscription
We’re sorry to see you go! If you need to cancel your subscription, the steps will depend on how you originally signed up.
Find Your Subscription Method
Please select the option below that matches how you subscribed:
-
Apple (iPhone, iPad, Apple TV)
If you subscribed through an Apple device, please follow Apple’s instructions: https://support.apple.com/en-us/HT202039
-
Google Play/Android
If you subscribed through a Google Play or Android device, follow these steps:
https://support.google.com/googleplay/answer/7018481 -
Roku
If you subscribed through Roku, you can manage or cancel your subscription here:
https://support.roku.com/article/208756478-how-do-i-manage-or-cancel-a-subscription -
Amazon
If you subscribed through Amazon Prime, please follow these instructions:
https://www.primevideo.com/help?nodeId=G3BQ95AL4WZLV9ZG Website Subscription
If you subscribed directly through our website, you can cancel in one of the following ways:
Option 1: Customer Portal
- Enter your email address and select Continue.
- Check your inbox for an email with your login link.
- Open the link to access your Customer Portal.
- Select Manage Subscription.
- Toggle off the subscription you would like to cancel.
- Click Save Changes.
Option 2: Phone
Call 1-470-447-0882 and follow the prompts to complete our automated cancellation process.
Trouble Accessing Your Subscription?
If you’re unable to locate your subscription or do not see cancellation options:
- Contact our support team
- Provide the email address associated with your account or
- The last four digits of the card being charged
We’ll be happy to help locate your account and assist further.
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