You can access the customer portal by going to this website: https://subscriptions.upentertainment.com/

Once you are logged in you will be able to do the following actions:

• Manage your subscription including:
  • Adding another streaming channel
  • Modifying to yearly or monthly
  • Removing a streaming channel
  • Updating your payment method

Troubleshooting

If you receive an error after entering you email address on the main portal page (see below), this indicates that either you signed up using a different email address or you did not sign up directly with UP Faith & Family. 

If you did not sign up directly with Up Faith & Family, please click here to view other ways you may have signed up and see how to cancel through each device.