If you’re unsure who is billing your UP Faith & Family subscription, you can identify your billing provider by checking your bank statement or sign-up confirmation email. This will help you know where to manage, update, or cancel your subscription.

Step 1: Check Your Bank Statement

If your statement shows any of the following descriptors, your subscription is billed directly by UP Entertainment:

• UP ENT UPFF
• UP*ENT
• UP ENT UP&F
• UP ENT GTV
• UP ENT MINNO
• UP Entertainment

What to Do Next

• Manage your subscription through the Customer Portal: https://subscriptions.upentertainment.com/
• Or contact our support team for assistance

Step 2: Look for Other Billing Providers

Your bank statement may also show one of the following, indicating a third-party provider:

If you see one of these, your subscription is managed directly through that provider.

Step 3: Still Not Sure?

If you’re unable to identify the charge:

• Search your email for a subscription confirmation message
• Check any streaming devices you may have used to sign up (Roku, Fire TV, Apple TV, etc.)
• Contact your bank or card provider for more details about the charge
• Reach out to our support team for help

Why This Matters

Knowing who bills your subscription helps you:

• Update your payment method
• Cancel or modify your subscription
• Avoid duplicate charges