How can I contact Minno Support?
Have a question about Minno or need help? Search through our Help Center for frequently asked questions by clicking the button below:
Go to the Help Center
If you cannot find an answer to your question, please reach out to our Support Team team in one of the following ways. We'd love to help however we can!
> For questions regarding the Minno Kids app or service, please email us at support@gominno.com.
If you're experiencing an issue with your Minno account, please include your Minno email address, the device and operating system you're using, and explain in detail the issue you're experiencing and any troubleshooting steps you've already tried. This will help us resolve your issue faster and more effectively. Thanks in advance!
> For account or billing questions related to Up Faith & Family + Minno bundles, please submit a support request here.
> For questions about the Minno Store or orders, please email us at shop@gominno.com.
If you're experiencing an issue with your order, please include your order number (if you've already placed it) and details about the issue you're experiencing. This will help us resolve your issue faster and more effectively. Thanks!
Our Support Team is happy to help, and we do our best to make sure you receive a prompt reply (typically within 24 hours). We currently work Mon-Fri from 9am-5pm CST.
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